Frequently Asked Questions

While our high-quality shredders are designed for precision performance, our centralized machines have Patented Electronic Capacity Control (ECC) indicator prevents jams by monitoring sheet capacity levels during operation. Additionally, deskside units you can utilize the auto reverse mode, check for visible obstructions, and, if necessary, manually remove the jammed material. Following proper usage guidelines, such as avoiding overloading and using recommended lubricant oil, significantly minimizes the likelihood of jams.

While most of our shredders are designed for continuous use, it’s essential to adhere to recommended limits to prevent overheating. If you have specific usage needs, please contact us, and we’ll assist you in finding the ideal shredder for you.

While we do not recommend consistent shredding of cardboard, small amounts of cardstock can be shredded along with paper.

When using for the first time and when you change the oil bottle (B).
Press and hold the rocker switch (R).
Press, and hold the rocker switch until the LED (A) no longer blinks red.

You can manually oil your shredder in two ways. First, you can directly squirt IDEAL shredder oil into the shredder’s mouth by squeezing a stream back and forth across the shredding opening. Alternatively, you can apply oil to a few sheets of paper by squeezing it from corner to corner, creating an X or S pattern, and then shredding the oiled sheets. This process allows the dry paper shredded after lubrication to pick up any paper dust or particles in the shredder head, ensuring maximum capacity. Remember to generously oil your paper shredder after each bag change.

What items your machine can shred depends on the horsepower of the motor and the security level. For example, the P-7 Super Micro Cut machines may only shred paper. Whereas the 4005 P2 machine can handle paper, staples, paper clips, credit cards, and CD/DVDs. Please contact us or consult the spec sheets linked on the product pages to guide you in choosing the ideal shredder for you.

While our high-quality shredders are designed for precision performance, our centralized machines have Patented Electronic Capacity Control (ECC) indicator prevents jams by monitoring sheet capacity levels during operation. Additionally, deskside units you can utilize the auto reverse mode, check for visible obstructions, and, if necessary, manually remove the jammed material. Following proper usage guidelines, such as avoiding overloading and using recommended lubricant oil, significantly minimizes the likelihood of jams.

While most of our shredders are designed for continuous use, it’s essential to adhere to recommended limits to prevent overheating. If you have specific usage needs, please contact us, and we’ll assist you in finding the ideal shredder for you.

While we do not recommend consistent shredding of cardboard, small amounts of cardstock can be shredded along with paper.

When using for the first time and when you change the oil bottle (B).
Press and hold the rocker switch (R).
Press, and hold the rocker switch until the LED (A) no longer blinks red.

You can manually oil your shredder in two ways. First, you can directly squirt IDEAL shredder oil into the shredder’s mouth by squeezing a stream back and forth across the shredding opening. Alternatively, you can apply oil to a few sheets of paper by squeezing it from corner to corner, creating an X or S pattern, and then shredding the oiled sheets. This process allows the dry paper shredded after lubrication to pick up any paper dust or particles in the shredder head, ensuring maximum capacity. Remember to generously oil your paper shredder after each bag change.

What items your machine can shred depends on the horsepower of the motor and the security level. For example, the P-7 Super Micro Cut machines may only shred paper. Whereas the 4005 P2 machine can handle paper, staples, paper clips, credit cards, and CD/DVDs. Please contact us or consult the spec sheets linked on the product pages to guide you in choosing the ideal shredder for you.